Privacy Notice

For personal information collected directly through The Guitar Plugged and used for operating our website and services, the data controller/business responsible for that information is:

Patrick LawlorOperating as The Guitar Plugged

Depending on how you use the site, information may include:

• Name
• Email address
• Account information
• Premium subscription status
• ToneMD selections, prompts, ratings, or community submissions
• Communications sent to us
• Newsletter subscription information
• Website usage information
• Browser and device information
• Approximate location derived from IP address
• Cookies and similar technologies
• Transaction identifiers and limited billing information supplied to us by our payment provider

Premium purchases are processed by Stripe, our Merchant of Record and payment provider.

Payment information necessary to complete a purchase is provided to and processed by Stripe.

Stripe may receive information including your name, email address, billing information, transaction details, device information, tax-related information, and other information necessary to process purchases, prevent fraud, provide customer support, and comply with legal obligations.

Stripe operates under its own privacy notice for information it processes in connection with payment transactions.

The Guitar Plugged does not need to directly store complete payment-card numbers when payments are handled through Stripe.

We may use personal information to:

• Create and maintain accounts
• Provide Premium access
• Operate ToneMD
• Process and verify subscription status
• Respond to customer inquiries
• Deliver newsletters when requested
• Improve our website and services
• Maintain security
• Detect abuse or unauthorized access
• Maintain community features
• Comply with legal obligations
• Maintain necessary business and transaction records

Depending on the activity, we rely on performance of a contract with you (accounts and Premium access), our legitimate interests (security, fraud prevention, improving the service), your consent (newsletters and non-essential cookies), or compliance with a legal obligation.

Information may be shared with service providers when necessary to operate the service. These may include:

• Stripe — Merchant of Record, payment processing, billing, tax administration, subscription management, fraud prevention, and refund processing
• Website hosting and infrastructure providers
• Authentication/database providers
• Email and newsletter providers
• Analytics providers
• Security and fraud-prevention services
• Professional advisers, and authorities where required by law

We do not sell personal information for monetary compensation.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including operating accounts, providing services, maintaining appropriate business records, resolving disputes, preventing fraud, and complying with legal obligations. Information is deleted or anonymised when no longer needed.

The website may use cookies and similar technologies for essential functionality, authentication, preferences, analytics, security, and other disclosed purposes.

Where required by law, consent will be requested before non-essential cookies are used.

Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction, portability, or information about how your data is used, as well as the right to withdraw consent or lodge a complaint with your local supervisory authority.

Requests may be submitted using the contact information available on TheGuitarPlugged.com.

Because Stripe independently processes information relating to purchases and payment transactions, requests concerning information held directly by Stripe may also need to be submitted to Stripe.

We use reasonable administrative and technical measures designed to protect personal information, including encryption in transit and access controls. However, no internet-based service can guarantee absolute security.

The service is not intentionally designed to collect personal information from children in violation of applicable privacy laws.

This Privacy Notice may be updated as our services, providers, or legal requirements change. The latest version and effective date will appear on this page.

Privacy questions or requests may be submitted through the contact information provided on TheGuitarPlugged.com.